Who are we?

Nice to meet you, we’re Indicia Worldwide. We are a global data and technology led marketing agency who work with some of the world’s biggest brands.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to create new value across the remit of marketing for our clients.

What you’ll do:

We are looking for a driven Senior Account Director to assist in building and leading a team in our UAE location servicing a dedicated local market client (Japan Tobacco International).

You will work alongside our Client Partner, the digital SMEs and their delivery team for a range of digital and marketing services including: CRO, SEO, eCRM.

• Contribute to the strategic direction and growth of propositions
• Take a lead in establishing and nurturing strategic client relationships/engagement across all their brands/market
• Ensure sound financial management and profitability of the assigned account
• Ensure reliability of the forecasting process, taking full ownership of the financial process and promoting accountability within the team
• Support the Client Partner’s and Chief Client Officer in the yearly budgeting process
• Be accountable for your teams accuracy, quality, timeliness and profitability of multiple campaigns
• Identify opportunities for growth

What you'll bring:

• Significant background in Account Management, ideally coming with a Group Account / Associate Director background, and/or Account Management teams leadership experience, in an agency environment
• Demonstrated high level of exposure to multisector and international environments and ability to effectively liaise with both internal and external stakeholders of all sorts of cultures and backgrounds
• Impeccable knowledge of digital marketing and the key digital channels and their challenges e.g. CRO, SEO,eCRM, Adobe Commerce/Magento, Adobe Target, Adobe Experience Manager and digital content.
• Good knowledge of digital analytics and associated tools
• A firm understanding of ecommerce and the challenges particular to online retail
• Full understanding of entire end-to-end digital marketing process from client strategic requirement to delivery cross-channels
• Fluency in English and Arabic
• A foundational understanding of key concepts, statistics, machine learning, databases, APIs
• Experience within the FMCG/Tobacco or other regulated industries is preferred

The softer skills that we believe, will help you thrive in this role:

• Passionately collaborative – can work as part of many and varied teams
• Strong coaching skills
• Confident in giving constructive feedback
• Strong presentation skills
• Advanced attention to detail and accuracy

Role Requirements:

The Senior Account Director will be expected to spend a significant amount of their time on client interactions, with a preference to have them face to face, meaning that travel could be expected within the regional scope. Attendance to internal business meetings may result as well in travelling internationally.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.