Production Specialist
We are looking for Production Manager focusing on the print POSM & Retail Display strategy delivery for our FMCG account and its brands in China.
About us
Indicia Worldwide is an insight and technology-led communications agency with global production expertise.
Why we exist: we create new value
At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.
Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.
We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.
As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.
We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.
The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.
Purpose of the role
As part of the Account Team, you will be responsible for procurement activities related to Print & Marketing Management. These may include but not be limited to print and display procurement, account management, liaise with clients and manage approvals of printed proofs and attend press checks.
KEY ACCOUNTABILITY
Print and Display Procurement – Operational
- Liaise with client or client preferred design/creative agencies to obtain detail print brief
- Comply with Indicia Worldwide (IWW) systems and process standards
- Complete print specifications within the IWW system (Obtain quotes; Award orders to printers and production houses; Complete close order and invoice process)
- Work with creative and design agencies to ensure artwork is print ready
- Identify the most appropriate printer for the job, based on a balance of competitiveness, quality and service. The balance of these objectives will be set by the Account Director or other senior managers
- Manage printer quality and service for the specific jobs handled
- Manage printer proof approval process including reviewing the proof to ensure colour, layout, size etc. are as per approved artwork
- Attend press checks to assist with colour management if required
- Ensure project stakeholders are regularly informed of project status via daily and weekly emailed updates
- Co-ordinate sampling and tooling if required for new or complex displays
- Monitor client GR status
Print and Display Procurement - Tactical
- Make recommendations about alternate print specifications that deliver either a cost, quality or timeliness benefit to the client
- Make design recommendations regarding colour and layout if it will deliver a cost or quality benefit to the client
- Source and deliver innovative print ideas
- Collaborate with Account Directors and Panel Manager to develop the most appropriate supply structure – including local vs offshore supply
- Assess the print and display specification needs of the account
- Provide advice on print and display design and specification development
- Develop print specification templates that can be loaded into IWW sý
Account Management
As part of the Account Team, you will be responsible for servicing part of the account, which may include internal clients, creative/design agencies, pre-press agencies, printers or others. To this end, the following activities will be considered part of the role:
- Understand and generally support account objectives
- Develop credible and trust-based relationships with all key stakeholders
- Manage key stakeholders to ensure specified service levels are met
- Rapidly elevate account issues to Account Director
- Collaborate with and support other partners
- Ensure that all client confidential information and intellectual property is used only for the purpose of delivering the services and not otherwise disclosed
Skills, knowledge, experience and exposure
- Print Production Background (Off-set printing, Pre-press, Digital Printing) – essential for Print Specialist.
- Client Service and print/order management with good communication skill - essential for onsite client service
- Innovative approach to Production Management.
- Good at Project management
- Structural design / Key drawing experience is a plus
- Experience with Point of Sale / Retail Display is a plus
- Strong attention to details.
- Independent work style – able to prioritise and meet deadlines.
- Can work under high pressure
- Working experience of more than 5 years
- Good at Microsoft, Excel Word, PPT
- English CET 4+
The mindset to navigate the role
- To build good relationships
- To deliver expected performance, service and value.
The softer skills that we believe, will help you thrive in this role
- Strong team player
- Actively participate and high motivation
- Good logic and communication skills
- Ability to multi-task and consistently manage timelines in fast-pace environment
Role Requirements
- This is a role working onsite of client office.
We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.
- Department
- Operations
- Role
- Production Operations
- Locations
- Shanghai, China
About Indicia Worldwide
Indicia Worldwide is an insight and technology led communications agency with global production expertise. Our vision is to create new value.
Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to unlock growth for our clients by helping them deliver a more engaging customer experience.
How do we do that?
- By being more efficient – using data, technology and global production capabilities to deliver your message at scale and speed
- And by being more effective – using data and human insights to create mutually rewarding experiences for consumers and brands
Production Specialist
We are looking for Production Manager focusing on the print POSM & Retail Display strategy delivery for our FMCG account and its brands in China.
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