Business Director
We are looking for a driven Business Director to build and lead a team in our Madrid office servicing a global client (Japan Tobacco International) and their local markets.
Who are we?
Nice to meet you, we’re Indicia Worldwide. We are a global data and technology led marketing agency who work with some of the world’s biggest brands.
We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.
Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to create new value across the remit of marketing for our clients.
What you’ll do:
We are looking for a driven Business Director to build and lead a team in our Madrid office servicing a global client (Japan Tobacco International) and their local markets.
You will work alongside our Digital Account Directors, the digital SMEs and their delivery team for CRO, SEO,eCRM, Adobe Commerce/magento, Adobe Target, Adobe Experience Manager and digital content.
- Building client relationships and using strategic partnerships to drive growth
- Developing a clear understanding of the clients’ business priorities
- Creating and owning clear strategic plans for our accounts to ensure long-term profitability and growth is maximised, delivering to company goals and targets
- Managing and owning the commercials across your client portfolio to ensure the profitability targets are achieved
- Working closely with clients and internal teams to ensure the account is managed and set up efficiently
- Providing weekly growth updates, including revenue forecasts, operational performance updates, KPI’s and resource plans
- Leading, developing and training circa 4 direct reports
What you'll bring:
- Extensive experience in client services or account management with a proven track-record of building long-term, mutually-beneficial relationships
- Experience within the FMCG/Tobacco industry is preferred
- Impeccable knowledge of digital marketing and the key digital channels and their challenges e.g. CRO, SEO,eCRM, Adobe Commerce/Magento, Adobe Target, Adobe Experience Manager and digital content.
- Good knowledge of digital analytics and associated tools
- A firm understanding of ecommerce and the challenges particular to online retail
- Full understanding of entire end-to-end digital marketing process from client strategic requirement to delivery cross-channels.
- Strong commercial acumen, with an ability to critically evaluate financial and commercial risks and benefits of current business relationships and development opportunities, as well as influencing and negotiating
Ability to deconstruct problems and craft solutions within the context of a strategic objective, appreciating both the big picture and the details of any given situation - Experienced user of MS Office, PowerPoint and Excel
The softer skills that we believe, will help you thrive in this role:
- Confident in building and maintaining business relationships
- Confident in giving constructive feedback
- Excellent interpersonal, communication and negotiation skills
- Credible leadership skills, capable of motivating agency teams and promoting the trust of our clients
- Ability to work in a fast-paced environment
- Excellent time management skills
- Advanced attention to detail and accuracy
- Proficient in MS Office, Excel and Powerpoint
About you:
Collaborative – can collaborate well with a team, be an active listener and communicate constructively
Entrepreneurial – not afraid of failure, and the ability to bounce back when things go wrong
Pioneering – as Einstein once said: “We cannot solve our problems with the same thinking we used when we created them”!
Accountable – transparent, honest and diligent. We take credit on our successes, and acknowledge when things don’t go as planned
Passionate – most importantly, we want you to feel excited about what you do!
Why choose Indicia?
We thrive on collaboration - we appreciate that the culture we have drives our success and we never take it for granted. We live and thrive through our relationships – with each other, our clients and suppliers
Diversity is a priority – we employ more than 600 people over 37 different countries, every single person brings something different, and we love that fact!
The world is our oyster – and we want you to be a part of it for a long time. We believe nurturing and development is one key to better retention. That’s why, at Indicia, we offer open-access learning systems and courses, as well as career paths tailored to each individual
We’re flexible – we believe freedom and flexibility is crucial to a person’s success, that’s why we offer a hybrid working approach
- Department
- Agency
- Role
- Client Services
- Locations
- Madrid, Spain
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Madrid, Spain
About Indicia Worldwide
Indicia Worldwide is an insight and technology led communications agency with global production expertise. Our vision is to create new value.
Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to unlock growth for our clients by helping them deliver a more engaging customer experience.
How do we do that?
- By being more efficient – using data, technology and global production capabilities to deliver your message at scale and speed
- And by being more effective – using data and human insights to create mutually rewarding experiences for consumers and brands
Business Director
We are looking for a driven Business Director to build and lead a team in our Madrid office servicing a global client (Japan Tobacco International) and their local markets.
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